Returns & Exchanges
At Outdoor Vitals, we stand by the quality of our gear and offer a 30-day return window for items in new, unwashed, and unworn condition with original packaging. We want to ensure you have the right performance apparel for your next adventure, so we make the exchange process quick and seamless.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
- 2.Select Items and Reason
Choose the specific items you wish to return or exchange and provide a brief reason to help us improve our gear.
- 3.Print and Pack
Download your prepaid shipping label, securely package your items, and drop the parcel off at your nearest authorized carrier location.
- 4.Inspection and Refund
Once our warehouse receives and inspects your gear, we will process your refund or ship out your new exchange items within 5-7 business days.
